Product Support
Venset products are sold worldwide via a trade network of distributors and resellers. Support is available to all trade customers.
Before contacting us, please, have the following information ready.
Otherwise, we will not be able to help you properly.
You will find the information needed on the label placed nearby the motor on your VENSET product.
Labels
- Type no. (e.g. LF750)
- Production Order (PO) (e.g. V-00143)
- Production Code (e.g. AE 04 A)
Service
VENSET will also be at your service if you need any other information.
- Sales materials
- Technical questions
- Spare parts
Plese send an e-mail or call +45 9735 4611
Problems
If your VENSET product should have one of the following problems, we will need some further information from you:
- makes a funny/strange noise. Please upload an audio file with the noise (e.g. MP3/MP4 or M4A file - max. 20MB)
- damage during transport or has a scratch/damage in the surface. Please upload a picture showing the damage (e.g. jpg, png, bmp or pdf file - max. 2MB)
Should you encounter problems with your registration please refer to our Service FAQ